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How to Order
Vine House Farm Bird Foods are dedicated to your satisfaction. If you have any suggestions or comments please e-mail us at firstname.lastname@example.org.
Making A Purchase
Making a purchase could not be easier. Just browse our shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
If you are a new customer download our guide to ordering as a new customer here.
If you are already registered, so have been provided with a username and password by email, download our guide to ordering as a registered customer here.
We accept credit card payment.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped.
Shipping And Handling
All prices include delivery. A considerable discount is available if you collect your order from the farm. Please phone for details.
We aim to deliver goods within 4 days of despatch. Orders received before 12am online and 2pm by telephone Monday to Friday, will be dispatched the same day, otherwise they will be dispatched the following working day.
If your item is not in stock, we will place it on back order for you.You will always be emailed with the option to cancel your order if you would rather not wait.
All prices already have VAT included where applicable at the prevailing rate,
Credit Card Security
We use industry-standard encryption to protect the confidentiality of information you submit during checkout. We use 128-bit Secure Socket Layer (SSL) encryption to protect that information in transit and at no point are your payment details held in clear text on any site.
If you need to reach us, please email us on email@example.com, alternatively, you can call on 01775 630208 (International +44 01775 630208) or write to us at Vine House Farm Deeping St Nicholas Spalding Lincs PE11 3DG United Kingdom.